Shipping & Delivery

Processing Time

Goods will be dispatched within 2-3 working days from receiving payment. Tracking Numbers are supplied by email when the goods leave our warehouse. All items are fully checked, tested and set up to professional standards before dispatch.

Door-To-Door Delivery

Our standard delivery service will bring your order to your kerbside or front door on the ground level, known as kerbside delivery. Make sure you have some help to bring the items inside as some of our items are very heavy. Please contact us if you require a quote for specialised freight. Delivery drivers are not insured to take items upstairs or inside of premises (unless special delivery has been arranged). Please email us at to enquire about special delivery options.

White Glove Delivery

All deliveries to residential addresses have an “authority to leave” which means it will be left at your premises in a safe place. We send emails with tracking details once your order has left our warehouse and it’s your responsibility to be at the delivery address to sign and accept delivery. DSSE will not be held responsible for any missing or stolen items.                                                                                            If the courier deems the delivery address to be unsafe to leave your items, they will be taken back to the depot and you will be charged a redelivery fee of 10.00€ ex. VAT for small items and up to 50.00€ ex. VAT for larger orders. We urge all customers to make sure they are at the delivery address at time of delivery otherwise its recommended you make other arrangements to avoid any issues.


We try to deliver the goods in accordance with standard road transport within the European Union. Neither DSSE or their designated carrier will accept claims for consequential loss due to late deliveries.

Shipping Costs

We offer free standard shipping to all orders within Greece. For other countries within the European Union, please contact us for a quote by email or Viber or Whatsapp +30 6981 133 446. We will always find you the most competitive rates and service.

International Shipping

We can definitely offer shipping outside Europe. Please contact us via email at to discuss your options. Please make sure to include the items you are interested in including your address and closest port of destination (if you know it). Response time takes 1-2 business days.

Please note: Goods cannot be delivered during weekends or public holidays and these do not count as working (business) days.